Compare software

LiveAgentChatwoot
Paid

Paid subscription with a 30-day free trial and no setup fee.

 Freemium

Self-hosting is free; the hosted cloud is paid with a free trial.

Web Web, Self-hosted
  • Ticketing, live chat, call center and knowledge base in one product
  • Built-in AI chatbot and reply assistance
  • Many channels in one shared inbox
  • Can be self-hosted
  • Hosted only, no self-hosted option
  • Aimed at customer support teams rather than internal IT
  • Self-hosting means running and updating the server yourself
  • AI features are tied to its Captain assistant
Web application, Hosted service Self-hosted, Hosted service
Closed source Open source
License not stated License not stated
Account needed Not stated if an account is needed
Needs internet Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.