Compare software

LogMeIn Resolve vs Microsoft Remote Help: catalog facts
LogMeIn ResolveMicrosoft Remote Help
Paid

Subscription plans with published pricing; demos available on request.

Paid

Part of Microsoft Intune, which requires organizational licensing.

Windows, macOS, Web macOS
  • Remote support, RMM, MDM and ticketing in one console
  • Patch management and remote execution built in
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • Business product, not suited to personal use
  • Cloud-hosted with a subscription
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
Downloadable app, Hosted service Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 24, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.