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About LogMeIn Resolve
LogMeIn Resolve, formerly GoTo Resolve, brings several IT jobs into one console: remote access and support for attended and unattended machines, remote monitoring and management with patching, alerting, antivirus and remote execution, mobile device management, ticketing and automation.
It is sold on published plans with demos available and is aimed at IT teams and managed service providers in growing organisations rather than individuals.
Strengths
- Remote support, RMM, MDM and ticketing in one console
- Patch management and remote execution built in
- Handles unattended access to managed devices
Limitations
- Business product, not suited to personal use
- Cloud-hosted with a subscription
- Renamed from GoTo Resolve, so older guides use the old name
Details
- Pricing
- PaidSubscription plans with published pricing; demos available on request.
- License
- Proprietary
- Developer
- GoTo
- Platforms
- Windows, macOS, Web
- How it runs
- Downloadable app, Hosted service
- Account
- Required
- Works offline
- No
- Best suited for
- Small and mid-sized IT teams and MSPs managing many endpoints
- Categories
- Remote desktop, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to LogMeIn Resolve
Compare allSoftware that can replace LogMeIn Resolve for an important use case, and what changes if you switch.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Atera is also a hosted service combining monitoring, ticketing and patching, and adds a built-in AI agent for incidents and mobile apps for iPhone and Android.
Syncro
A hosted RMM and PSA platform combining endpoint management, ticketing and remote access for IT teams.
Syncro combines RMM, PSA and ticketing with patching and remote access, using flat per-technician pricing, but is built mainly for MSPs and small IT departments.
Pulseway
A remote monitoring and management service for workstations, servers and network devices, with mobile control.
Pulseway offers monitoring, remote control and patching with a free tier and mobile control, though security, backup and ticketing are paid add-ons.
Level
A hosted remote monitoring and management service for Windows, macOS and Linux devices.
Level covers patching, scripting and remote access for Windows, macOS and Linux, with a free tier for up to 10 devices, but has no ticketing or MDM listed.
Tactical RMM
A self-hosted remote monitoring and management tool with agents for Windows, Linux and macOS.
Tactical RMM is self-hosted rather than cloud-hosted, with remote desktop through MeshCentral and Windows patching, under a source-available license you maintain yourself.
ManageEngine Endpoint Central
Unified endpoint management suite for patching, software deployment, remote troubleshooting and securing desktops, servers and mobiles.
ManageEngine Endpoint Central combines patching, software deployment and remote control for desktops, servers and mobiles, and is available as a download or a hosted service.
Similar software
Related functionality, not necessarily a direct replacement.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs.
Splashtop
Commercial remote access and remote support software for controlling computers from other devices.
PDQ Connect
A cloud-based endpoint and patch management service for Windows and macOS devices.
Action1
A cloud-based patch management service for Windows, macOS and Linux endpoints, free for 200 devices.
Microsoft Intune
Microsoft's cloud endpoint management service for managing and securing company devices and apps.
