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Microsoft Remote Help vs LogMeIn Resolve: catalog facts
Microsoft Remote HelpLogMeIn Resolve
Paid

Part of Microsoft Intune, which requires organizational licensing.

Paid

Subscription plans with published pricing; demos available on request.

macOS Windows, macOS, Web
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • Remote support, RMM, MDM and ticketing in one console
  • Patch management and remote execution built in
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
  • Business product, not suited to personal use
  • Cloud-hosted with a subscription
Downloadable app, Hosted service Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.