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Microsoft Remote Help vs Zoho Assist: catalog facts
Microsoft Remote HelpZoho Assist
Paid

Part of Microsoft Intune, which requires organizational licensing.

Freemium

Free sign-up available, with paid plans for business features.

macOS Windows, macOS, Linux, Android, iOS, Web
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • Attended support and unattended access in one service
  • Supports desktop, mobile and Chromebook devices
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
  • Cloud service that requires a Zoho account
  • Built for businesses rather than personal use
Downloadable app, Hosted service Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked October 2, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.