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Missive vs Help Scout: catalog facts
Missive	Help Scout
Freemium Can be tried for free; team plans are listed on the pricing page.	Freemium Hosted subscription service; check the site for current plans.
Web	Web
Shared inboxes with internal comments on emails Assignment and statuses show who is handling each message	Shared inbox for team support Nothing to install or host
Hosted service that requires an account Aimed at teams rather than individual users	Cloud only, no self-hosting Closed source
Downloadable app, Web application, Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Not stated if it works offline	Needs internet
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.