Compare software

osTicketDeskpro
Free

Free to download and self-host; a separate paid hosted version is offered.

 Paid

Commercial software; the site offers demos and a self-guided tour.

Web, Self-hosted Web, Self-hosted
  • Mature and widely used
  • Self-hosted, keeping ticket data in house
  • Cloud or self-hosted deployment
  • Omnichannel inbox covering email, chat, voice and forms
  • You install, update and secure the server yourself
  • Website promotes a separate paid hosted product
  • Aimed at organisations rather than individuals
  • Pricing not shown on the homepage
Self-hosted Self-hosted, Hosted service
Open source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked September 23, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.