Compare software

OTOBODeskpro
Free

Open source with no licence fees.

 Paid

Commercial software; the site offers demos and a self-guided tour.

Web, Self-hosted Web, Self-hosted
  • No licence costs
  • ITSM processes based on ITIL practices
  • Cloud or self-hosted deployment
  • Omnichannel inbox covering email, chat, voice and forms
  • You have to host and maintain the server yourself
  • Website content is mainly in German
  • Aimed at organisations rather than individuals
  • Pricing not shown on the homepage
Self-hosted Self-hosted, Hosted service
Open source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked September 24, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.