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Freemium

Open-source software is free to self-host; hosted plans are available.

 Free

Free and open source, with optional modules and installation services offered separately.

Web, Self-hosted Web, Self-hosted
  • Handles tickets entirely by email or web
  • Highly customisable workflows and extensions
  • Unlimited agents, tickets and mailboxes
  • Runs on ordinary PHP and MySQL hosting
  • Setup and customisation take administrator effort
  • Hosted plans go through sales
  • Many extra channels and features come as separate modules
  • You maintain the server and email setup yourself
Self-hosted, Hosted service Self-hosted
Open source Open source
License not stated License not stated
Not stated if an account is needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked September 23, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.