Compare software

ScreenConnectMicrosoft Remote Help
Paid

Commercial software with a free trial.

 Paid

Part of Microsoft Intune, which requires organizational licensing.

Windows, macOS, Linux, Self-hosted macOS
  • Cloud or on-premises hosting
  • Attended support and unattended access in one product
  • Integrated with Intune and Entra ID authentication
  • Both sides are authenticated for each session
  • Paid product aimed at businesses
  • More than most people need for helping a relative
  • Only works within one organization's tenant
  • Requires an Intune environment and corporate accounts
Self-hosted, Hosted service Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Not stated if it works offline Needs internet

Checked September 23, 2026

Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.