ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
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About ScreenConnect
ScreenConnect lets IT staff and help desks connect to users' computers to fix problems, and to reach managed devices at any time for unattended access. Its product range also includes privileged access control with least-privilege rules, and a View product for live camera sharing.
It can be hosted by ConnectWise or installed on your own server, and it supports Windows, Mac and Linux machines. It suits support teams and managed service providers that need a single tool for ad hoc sessions and ongoing access.
Strengths
- Cloud or on-premises hosting
- Attended support and unattended access in one product
- Supports Windows, Mac and Linux devices
Limitations
- Paid product aimed at businesses
- More than most people need for helping a relative
Details
- Pricing
- PaidCommercial software with a free trial.
- License
- Proprietary
- Developer
- ConnectWise
- Platforms
- Windows, macOS, Linux, Self-hosted
- How it runs
- Self-hosted, Hosted service
- Account
- Required
- Best suited for
- Help desks and managed service providers supporting remote users
- Categories
- Remote desktop, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to ScreenConnect
Compare allSoftware that can replace ScreenConnect for an important use case, and what changes if you switch.
Splashtop
Commercial remote access and remote support software for controlling computers from other devices.
Splashtop offers commercial attended and unattended remote support with an on-premises enterprise version, but it lists Windows and macOS only and has several separate products.
Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs.
Zoho Assist is a cloud remote support service with a free tier that also supports mobile and Chromebook devices, but it requires a Zoho account and cannot be self-hosted.
ISL Online
Commercial remote desktop software for customer support and unattended access to remote computers.
ISL Online is paid remote support software with unlimited unattended computers, end-to-end encryption and mobile clients, with no free plan beyond the trial.
Remote Utilities
Remote desktop software for Windows with unattended access, cloud relay or a self-hosted server.
Remote Utilities offers a one-time licence and an optional self-hosted relay server, though Windows remains its main platform and other agents are newer.
Iperius Remote
Remote desktop and remote support software for Windows, macOS, Linux and mobile devices.
Iperius Remote is free for personal use and adds session recording and rebranding for support companies, while commercial use requires a paid licence.
Getscreen.me
A browser-based remote desktop service for controlling and supporting computers from any web browser.
Getscreen.me lets technicians control machines from any browser, offers a self-hosted version and a free tier, and requires an account.
Supremo
Lightweight remote desktop software for remote support and unattended access on PC and Mac.
Supremo is a lightweight remote support tool that needs no router setup and is free for occasional personal use, but it has no Linux client.
Tactical RMM
A self-hosted remote monitoring and management tool with agents for Windows, Linux and macOS.
Tactical RMM is a free self-hosted RMM with remote desktop through MeshCentral plus scripting and patching, under a source-available license you maintain yourself.
ScreenConnect as an alternative
Listings that name ScreenConnect as an alternative.
MeshCentral
A self-hosted remote monitoring and management server with web-based remote desktop, terminal and file transfer for every machine you run an agent on.
ScreenConnect from ConnectWise is a paid, closed-source remote support product available as a cloud service or on-premises, aimed at help desks and MSPs.
Similar software
Related functionality, not necessarily a direct replacement.
Remote Desktop Manager
A connection manager that keeps RDP, VNC, SSH and other remote sessions in one workspace.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Apache Guacamole
A self-hosted remote desktop gateway that gives browser access to machines over VNC, RDP and SSH.
RemotePC
Subscription remote access software for reaching your own computers or supporting other people's machines.
LiteManager
Remote administration and remote desktop software with a free edition for up to 30 computers.
TSplus
Remote access software for publishing Windows desktops and applications to users through a web portal.
