Compare software

Tiledesk vs Chatwoot: catalog facts
TiledeskChatwoot
Freemium

Self-hosting the open-source code is free; the hosted service has a 14-day free trial.

Freemium

Self-hosting is free; the hosted cloud is paid with a free trial.

Web, Self-hosted Web, Self-hosted
  • Live agents and AI chatbots in one platform
  • No-code visual conversation designer
  • Many channels in one shared inbox
  • Can be self-hosted
  • Self-hosting a multi-container stack takes some operations work
  • Website is geared towards enterprise sales and demos
  • Self-hosting means running and updating the server yourself
  • AI features are tied to its Captain assistant
Self-hosted, Hosted service Self-hosted, Hosted service
Open source Open source
License: MIT License not stated
Not stated if an account is needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked October 2, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.