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Xurrent IMR vs Grafana Cloud IRM: catalog facts
Xurrent IMRGrafana Cloud IRM
Paid

Commercial hosted service with self-serve sign-up.

Freemium

A free account is available; paid use is billed per active user.

Web Android, iOS, Web
  • Alerts by phone, SMS, push, email, Slack and Microsoft Teams
  • On-call schedules, escalation and playbooks in one place
  • On-call schedules, alert routing and incident response in one tool
  • Mobile apps plus Slack and Microsoft Teams notifications
  • Hosted only, with no self-hosted option
  • Recently renamed, so documentation may use both names
  • Hosted only, tied to Grafana Cloud
  • Most useful for teams already on the Grafana stack
Hosted service Downloadable app, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 23, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.