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Zammad vs Deskpro: catalog facts
Zammad	Deskpro
Free The self-hosted community edition is free; hosted plans are sold separately.	Paid Commercial software; the site offers demos and a self-guided tour.
Linux, Web, Self-hosted	Web, Self-hosted
Packages for Debian, Ubuntu and CentOS plus Docker Actively released	Cloud or self-hosted deployment Omnichannel inbox covering email, chat, voice and forms
Server runs on Linux only Heavier to set up than simple PHP help desks	Aimed at organisations rather than individuals Pricing not shown on the homepage
Self-hosted	Self-hosted, Hosted service
Open source	Closed source
License not stated	License not stated
Not stated if an account is needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked October 2, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.