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Znuny vs GLPI: catalog facts
Znuny	GLPI
Free Free open-source software; professional services are offered separately.	Freemium Free and open source to self-host, with paid cloud hosting and services from Teclib'.
Web, Self-hosted	Web, Self-hosted
Direct continuation of OTRS Community Edition Long-term support branch alongside a feature branch	Help desk, asset inventory and CMDB in one application Agentless network inventory with SNMP reports
Self-hosting requires server setup and maintenance Aimed at organizations rather than individuals	Broad feature set takes time to configure Needs a server to host it yourself
Self-hosted	Self-hosted, Hosted service
Open source	Open source
License not stated	License not stated
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.