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Zoho Assist vs SimpleHelp: catalog facts
Zoho AssistSimpleHelp
Freemium

Free sign-up available, with paid plans for business features.

Paid

Commercial software with a trial download available.

Windows, macOS, Linux, Android, iOS, Web Windows, macOS, Linux, Self-hosted
  • Attended support and unattended access in one service
  • Supports desktop, mobile and Chromebook devices
  • Server is self-hosted rather than a vendor cloud
  • Supports both attended support and unattended access
  • Cloud service that requires a Zoho account
  • Built for businesses rather than personal use
  • Aimed at IT teams rather than individuals
  • Pricing is not shown on the homepage
Downloadable app, Hosted service Downloadable app, Self-hosted
Closed source Closed source
License not stated License not stated
Account needed Not stated if an account is needed
Needs internet Not stated if it works offline

Checked September 23, 2026

Checked October 1, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.