Alternatives to Botpress
A hosted platform for building AI agents that handle customer support tickets and chat conversations. The listings below can replace it for an important use case. Each note says what changes if you switch.
The original
Botpress
A hosted platform for building AI agents that handle customer support tickets and chat conversations.
Replacements
Listings that take over the same core job as Botpress.
Microsoft Copilot Studio
A Microsoft platform for building, managing and publishing custom AI agents connected to business data.
Microsoft Copilot Studio builds and publishes agents across channels connected to business data, but it requires a Microsoft sign-in and a paid plan.
Coze
An AI agent platform for building assistants, automating workflows and producing office documents.
Coze is a hosted no-code platform for AI assistants and workflows that also includes writing and slide tools, and it is not focused on support tickets.
Dify
Self-hosted platform for building AI agent workflows and RAG pipelines.
Dify can be self-hosted for data control and builds agents and RAG pipelines visually, but it uses a source-available license and needs your own model access.
Zapier AI
AI features in Zapier for building agents, AI workflow steps and chatbots across connected apps.
Zapier AI offers chatbots and agents across more than 9,000 connected apps, with sensitive-data checks, but it lacks ticket-specific human hand-off.
MaxKB
An open-source, self-hosted platform for building knowledge-base question answering and AI agents.
MaxKB is an open-source, self-hosted platform for knowledge-base question answering and agents, which keeps documents on your server but needs a model and server.
TextCortex
An AI platform for companies to build, deploy and govern AI agents that work with internal data.
TextCortex is a hosted enterprise platform for deploying governed agents on company data, rather than a tool built around support tickets.
Similar software
Related functionality, not a direct replacement.
FastGPT
A self-hostable platform for building knowledge-base question answering and AI workflows on top of LLMs.
RAGFlow
An open-source, self-hostable RAG engine with document ingestion, hybrid search and a visual agent builder.
Relevance AI
A platform for building specialist AI agents that handle sales, customer success, marketing and HR tasks.
Lindy
A hosted AI agent that connects to work tools and handles email, meetings, reports and scheduled tasks.
Langflow
Visual builder for creating and deploying AI agent workflows.
