Alternatives to Front

A shared inbox and customer service platform that lets teams handle email, chat and other channels together. The listings below can replace it for an important use case. Each note says what changes if you switch.

The original

  • Front

    A shared inbox and customer service platform that lets teams handle email, chat and other channels together.

Replacements

Listings that take over the same core job as Front.

  • Missive

    A collaborative email app for teams that combines shared inboxes, internal chat and task assignment.

    FreemiumProprietaryWeb

    Missive offers shared inboxes with internal comments, assignments and tasks for teams, with a freemium plan, but runs on the web rather than desktop apps.

  • Help Scout

    A hosted shared inbox and help desk service for customer support teams.

    FreemiumProprietaryWeb

    Help Scout is a hosted shared inbox and help desk for support teams, with a free tier and positioning as lower cost than larger platforms.

Similar software

Related functionality, not a direct replacement.