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2 more ways to get Front
Package managers
- Chocolatey
choco install front - Homebrew
brew install --cask front
About Front
Front brings customer conversations from email, live chat and other channels into shared inboxes that a team works through together. It adds ticketing, a knowledge base, analytics and AI features such as automated replies, quality review and satisfaction scoring.
It is built for support, sales and account management teams rather than personal email. Front has a desktop app for download, integrations and a public API with developer documentation.
Strengths
- Shared inboxes for team email handling
- Email, chat and other channels in one place
- API and integrations for other tools
Limitations
- Aimed at businesses, not personal use
- Proprietary hosted service
- AI-heavy feature set adds complexity
Details
- Pricing
- PaidPaid team plans with a free trial.
- License
- Proprietary
- Developer
- Front
- Platforms
- Windows, macOS, Web
- How it runs
- Downloadable app, Hosted service
- Account
- Required
- Best suited for
- Customer support and operations teams sharing an inbox
- Categories
- Office tools, Email clients
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to Front
Compare allSoftware that can replace Front for an important use case, and what changes if you switch.
Missive
A collaborative email app for teams that combines shared inboxes, internal chat and task assignment.
Missive offers shared inboxes with internal comments, assignments and tasks for teams, with a freemium plan, but runs on the web rather than desktop apps.
Help Scout
A hosted shared inbox and help desk service for customer support teams.
Help Scout is a hosted shared inbox and help desk for support teams, with a free tier and positioning as lower cost than larger platforms.
Similar software
Related functionality, not necessarily a direct replacement.
Mailbutler
An email productivity extension for Apple Mail and Gmail with tracking, mail merge and signatures.
Spark Mail
Smart email client that auto-sorts inboxes and drafts AI-powered replies.
Zoho Workplace
An online suite from Zoho combining mail, team chat, meetings, file storage and office editors.
Superhuman Mail
A keyboard-driven email client for Gmail and Outlook accounts with AI triage and scheduling.
