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Chatwoot vs Libredesk: catalog facts
Chatwoot	Libredesk
Freemium Self-hosting is free; the hosted cloud is paid with a free trial.	Free Free and open source to self-host.
Web, Self-hosted	Linux, Self-hosted
Many channels in one shared inbox Can be self-hosted	Single binary keeps deployment simple Docker Compose setup included
Self-hosting means running and updating the server yourself AI features are tied to its Captain assistant	You run and maintain the server yourself Younger project than established help desks
Self-hosted, Hosted service	Self-hosted
Open source	Open source
License not stated	License not stated
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.