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Front vs Chatwoot: catalog facts
Front	Chatwoot
Paid Paid team plans with a free trial.	Freemium Self-hosting is free; the hosted cloud is paid with a free trial.
Windows, macOS, Web	Web, Self-hosted
Shared inboxes for team email handling Email, chat and other channels in one place	Many channels in one shared inbox Can be self-hosted
Aimed at businesses, not personal use Proprietary hosted service	Self-hosting means running and updating the server yourself AI features are tied to its Captain assistant
Downloadable app, Hosted service	Self-hosted, Hosted service
Closed source	Open source
License not stated	License not stated
Account needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.