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GLPI vs Spiceworks Cloud Help Desk: catalog facts
GLPI	Spiceworks Cloud Help Desk
Freemium Free and open source to self-host, with paid cloud hosting and services from Teclib'.	Freemium The Core plan is free, with paid plans for advanced features and larger teams.
Web, Self-hosted	Android, iOS, Web
Help desk, asset inventory and CMDB in one application Agentless network inventory with SNMP reports	No server setup or maintenance Free Core plan for getting started
Broad feature set takes time to configure Needs a server to host it yourself	Hosted only; ticket data lives on Spiceworks servers Advanced capabilities require a paid plan
Self-hosted, Hosted service	Downloadable app, Hosted service
Open source	Closed source
License not stated	License not stated
Not stated if an account is needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.