Compare software

Grafana Cloud IRM vs incident.io: catalog facts
Grafana Cloud IRM	incident.io
Freemium A free account is available; paid use is billed per active user.	Freemium A free starting plan is offered; larger plans are sold through the vendor.
Android, iOS, Web	Web
On-call schedules, alert routing and incident response in one tool Mobile apps plus Slack and Microsoft Teams notifications	On-call, incident response and status pages in one service AI-assisted root cause investigation
Hosted only, tied to Grafana Cloud Most useful for teams already on the Grafana stack	Hosted only Paid plan details are not given in the research
Downloadable app, Hosted service	Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.