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Help Scout vs Front: catalog facts
Help Scout	Front
Freemium Hosted subscription service; check the site for current plans.	Paid Paid team plans with a free trial.
Web	Windows, macOS, Web
Shared inbox for team support Nothing to install or host	Shared inboxes for team email handling Email, chat and other channels in one place
Cloud only, no self-hosting Closed source	Aimed at businesses, not personal use Proprietary hosted service
Hosted service	Downloadable app, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Not stated if it works offline
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.