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Hesk vs UVdesk Open Source: catalog facts
Hesk	UVdesk Open Source
Freemium Free to download and self-host, with paid licenses and flat-fee cloud plans.	Free The open source edition is free to download and self-host.
Web, Self-hosted	Web, Self-hosted
Simple to install on a standard PHP server Built-in knowledge base for self-help	Email piping turns messages into tickets Built-in knowledgebase and automated workflows
Not open source Some options require paid licenses or the cloud plan	Needs a PHP and MySQL server to run Customization assumes familiarity with Symfony
Self-hosted, Hosted service	Self-hosted
Closed source	Open source
License not stated	License not stated
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.