Compare software

i-doitManageEngine ServiceDesk Plus
Freemium

An open-source edition is available; commercial editions and add-ons are paid.

 Paid

Commercial software with a free trial.

Web Web, Self-hosted
  • Detailed CMDB for hardware, software and network documentation
  • Add-ons for ISMS, emergency planning and data protection
  • ITSM, asset management and CMDB in one product
  • Available on-premises or in the cloud
  • Website and community material are mostly German
  • Many compliance features are paid add-ons
  • Commercial product aimed at organisations
  • Broad feature set takes time to configure
Web application Self-hosted, Hosted service
Closed source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.