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incident.io vs Grafana Cloud IRM: catalog facts
incident.io	Grafana Cloud IRM
Freemium A free starting plan is offered; larger plans are sold through the vendor.	Freemium A free account is available; paid use is billed per active user.
Web	Android, iOS, Web
On-call, incident response and status pages in one service AI-assisted root cause investigation	On-call schedules, alert routing and incident response in one tool Mobile apps plus Slack and Microsoft Teams notifications
Hosted only Paid plan details are not given in the research	Hosted only, tied to Grafana Cloud Most useful for teams already on the Grafana stack
Hosted service	Downloadable app, Hosted service
Closed source	Closed source
License not stated	License not stated
Account needed	Account needed
Needs internet	Needs internet
Official website Full listing and sources Checked September 24, 2026	Official website Full listing and sources Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.