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incident.io vs Rootly: catalog facts
incident.ioRootly
Freemium

A free starting plan is offered; larger plans are sold through the vendor.

Paid

Commercial hosted service.

Web Web
  • On-call, incident response and status pages in one service
  • AI-assisted root cause investigation
  • Incident response from Slack, Microsoft Teams or Google Chat
  • On-call scheduling and retrospectives in one platform
  • Hosted only
  • Paid plan details are not given in the research
  • Hosted only, with no self-hosted option
  • Built for engineering organisations rather than individuals
Hosted service Hosted service
Closed source Closed source
License not stated License not stated
Account needed Account needed
Needs internet Needs internet

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.