Rootly

A hosted incident management and on-call platform that runs incident response inside Slack and other chat tools.

PaidProprietaryWeb

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About Rootly

Rootly helps engineering teams detect, manage, resolve and review incidents. Response runs from chat, with support for Slack, Microsoft Teams and Google Chat, and the platform covers on-call scheduling, retrospectives and integrations with other tools.

It describes itself as AI-native and offers a migration path for teams leaving Opsgenie, which Atlassian is shutting down. An API is documented for automation.

Strengths

  • Incident response from Slack, Microsoft Teams or Google Chat
  • On-call scheduling and retrospectives in one platform
  • Migration help for Opsgenie users
  • Documented API

Limitations

  • Hosted only, with no self-hosted option
  • Built for engineering organisations rather than individuals

Details

Pricing
PaidCommercial hosted service.
License
Proprietary
Developer
Rootly
Platforms
Web
How it runs
Hosted service
Account
Required
Works offline
No
Best suited for
Engineering teams that run incident response in chat
Last verified
Added
Provenance
Facts checked against the developer's own pages and store listings, 1 sources on file.

Alternatives to Rootly

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Software that can replace Rootly for an important use case, and what changes if you switch.

  • incident.io

    Hosted reliability platform combining on-call paging, incident response, AI root cause analysis and status pages.

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    incident.io offers on-call, incident response and status pages with AI root cause analysis and a free plan, while Rootly is paid only.

  • PagerDuty

    A hosted incident management and on-call platform that routes alerts to responders and automates response.

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    PagerDuty is a paid hosted on-call platform with over 750 integrations, incident handling from Slack or the IDE, and automation plus AI agents for routine incident work.

  • FireHydrant

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    FireHydrant is a freemium hosted platform adding runbooks, a service catalog and status pages, with incident handling from Slack or Teams.

  • Grafana Cloud IRM

    A hosted incident response service combining on-call scheduling, alert routing and incident management in Grafana Cloud.

    Grafana Cloud IRM provides on-call scheduling and incident response with mobile apps, billed for active users, and is tied to Grafana Cloud.

  • Xurrent IMR

    A hosted incident management and on-call alerting platform, formerly called Zenduty.

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    Xurrent IMR, formerly Zenduty, is a paid hosted platform paging by phone, SMS, push, email, Slack and Teams, with on-call schedules and playbooks.

  • ilert

    A hosted alerting, on-call management and status page service for operations teams, made in Germany.

    ilert is a paid German-hosted service with on-call, incident management and status pages, focused on GDPR compliance and alerting by voice and SMS.

  • OneUptime

    An open-source platform for uptime monitoring, status pages, incidents, on-call alerting and observability.

    OneUptime is an open-source Apache-2.0 platform with on-call alerting, incidents and status pages that can be self-hosted, unlike the hosted-only Rootly.

  • SolarWinds Incident Response

    A hosted incident response service, formerly Squadcast, for alert handling, on-call schedules and escalations.

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    SolarWinds Incident Response, formerly Squadcast, is a paid cloud service with alert deduplication, on-call rotations and escalation paths, priced per user after the trial.

Rootly as an alternative

Listings that name Rootly as an alternative.

  • Keep

    A self-hostable, open-source alert management platform that deduplicates, correlates and routes alerts.

    Rootly runs incident response and on-call inside Slack, Teams or Google Chat as a paid hosted service, rather than a self-hosted alert management interface.

  • Spike.sh

    A hosted incident management and on-call service that alerts people by phone, SMS, WhatsApp and Slack.

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    Rootly centres incident response in Slack, Microsoft Teams or Google Chat with on-call scheduling and retrospectives, and offers migration help for Opsgenie users.

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