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iTop vs ManageEngine ServiceDesk Plus: catalog facts
iTop	ManageEngine ServiceDesk Plus
Free Free and open source, with commercial offerings from Combodo.	Paid Commercial software with a free trial.
Web, Self-hosted	Web, Self-hosted
Combines ITSM ticketing with a CMDB Low-code customisation for different organisations	ITSM, asset management and CMDB in one product Available on-premises or in the cloud
Setup and data modelling take effort Needs your own server to host	Commercial product aimed at organisations Broad feature set takes time to configure
Self-hosted	Self-hosted, Hosted service
Open source	Closed source
License: AGPL-3.0	License not stated
No account needed	Account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.