Compare software

iTop vs OTOBO: catalog facts
iTopOTOBO
Free

Free and open source, with commercial offerings from Combodo.

Free

Open source with no licence fees.

Web, Self-hosted Web, Self-hosted
  • Combines ITSM ticketing with a CMDB
  • Low-code customisation for different organisations
  • No licence costs
  • ITSM processes based on ITIL practices
  • Setup and data modelling take effort
  • Needs your own server to host
  • You have to host and maintain the server yourself
  • Website content is mainly in German
Self-hosted Self-hosted
Open source Open source
License: AGPL-3.0 License not stated
No account needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked September 23, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.