Compare software

Jitbit HelpdeskHesk
Paid

Paid software with a 21-day trial and no credit card required.

 Freemium

Free to download and self-host, with paid licenses and flat-fee cloud plans.

Web, Self-hosted Web, Self-hosted
  • Strong two-way email ticketing with Exchange and Office 365 support
  • Choice of SaaS or on-premises deployment
  • Simple to install on a standard PHP server
  • Built-in knowledge base for self-help
  • Paid after the trial
  • Closed source
  • Not open source
  • Some options require paid licenses or the cloud plan
Self-hosted, Hosted service Self-hosted, Hosted service
Closed source Closed source
License not stated License not stated
Account needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.