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Libredesk vs FreeScout: catalog facts
LibredeskFreeScout
Free

Free and open source to self-host.

Free

Free and open source, with optional modules and installation services offered separately.

Linux, Self-hosted Web, Self-hosted
  • Single binary keeps deployment simple
  • Docker Compose setup included
  • Unlimited agents, tickets and mailboxes
  • Runs on ordinary PHP and MySQL hosting
  • You run and maintain the server yourself
  • Younger project than established help desks
  • Many extra channels and features come as separate modules
  • You maintain the server and email setup yourself
Self-hosted Self-hosted
Open source Open source
License not stated License not stated
Not stated if an account is needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.