Compare software

ManageEngine ServiceDesk Plus vs GLPI: catalog facts
ManageEngine ServiceDesk PlusGLPI
Paid

Commercial software with a free trial.

Freemium

Free and open source to self-host, with paid cloud hosting and services from Teclib'.

Web, Self-hosted Web, Self-hosted
  • ITSM, asset management and CMDB in one product
  • Available on-premises or in the cloud
  • Help desk, asset inventory and CMDB in one application
  • Agentless network inventory with SNMP reports
  • Commercial product aimed at organisations
  • Broad feature set takes time to configure
  • Broad feature set takes time to configure
  • Needs a server to host it yourself
Self-hosted, Hosted service Self-hosted, Hosted service
Closed source Open source
License not stated License not stated
Account needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked September 23, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.