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ManageEngine ServiceDesk Plus vs iTop: catalog facts
ManageEngine ServiceDesk Plus	iTop
Paid Commercial software with a free trial.	Free Free and open source, with commercial offerings from Combodo.
Web, Self-hosted	Web, Self-hosted
ITSM, asset management and CMDB in one product Available on-premises or in the cloud	Combines ITSM ticketing with a CMDB Low-code customisation for different organisations
Commercial product aimed at organisations Broad feature set takes time to configure	Setup and data modelling take effort Needs your own server to host
Self-hosted, Hosted service	Self-hosted
Closed source	Open source
License not stated	License: AGPL-3.0
Account needed	No account needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.