Compare software

ManageEngine ServiceDesk PlusOTOBO
Paid

Commercial software with a free trial.

 Free

Open source with no licence fees.

Web, Self-hosted Web, Self-hosted
  • ITSM, asset management and CMDB in one product
  • Available on-premises or in the cloud
  • No licence costs
  • ITSM processes based on ITIL practices
  • Commercial product aimed at organisations
  • Broad feature set takes time to configure
  • You have to host and maintain the server yourself
  • Website content is mainly in German
Self-hosted, Hosted service Self-hosted
Closed source Open source
License not stated License not stated
Account needed Not stated if an account is needed
Not stated if it works offline Not stated if it works offline

Checked September 23, 2026

Checked September 24, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.