Compare software

OTOBOManageEngine ServiceDesk Plus
Free

Open source with no licence fees.

 Paid

Commercial software with a free trial.

Web, Self-hosted Web, Self-hosted
  • No licence costs
  • ITSM processes based on ITIL practices
  • ITSM, asset management and CMDB in one product
  • Available on-premises or in the cloud
  • You have to host and maintain the server yourself
  • Website content is mainly in German
  • Commercial product aimed at organisations
  • Broad feature set takes time to configure
Self-hosted Self-hosted, Hosted service
Open source Closed source
License not stated License not stated
Not stated if an account is needed Account needed
Not stated if it works offline Not stated if it works offline

Checked September 24, 2026

Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.