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Spiceworks Cloud Help Desk vs GLPI: catalog facts
Spiceworks Cloud Help Desk	GLPI
Freemium The Core plan is free, with paid plans for advanced features and larger teams.	Freemium Free and open source to self-host, with paid cloud hosting and services from Teclib'.
Android, iOS, Web	Web, Self-hosted
No server setup or maintenance Free Core plan for getting started	Help desk, asset inventory and CMDB in one application Agentless network inventory with SNMP reports
Hosted only; ticket data lives on Spiceworks servers Advanced capabilities require a paid plan	Broad feature set takes time to configure Needs a server to host it yourself
Downloadable app, Hosted service	Self-hosted, Hosted service
Closed source	Open source
License not stated	License not stated
Account needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.