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UVdesk Open Source vs Hesk: catalog facts
UVdesk Open Source	Hesk
Free The open source edition is free to download and self-host.	Freemium Free to download and self-host, with paid licenses and flat-fee cloud plans.
Web, Self-hosted	Web, Self-hosted
Email piping turns messages into tickets Built-in knowledgebase and automated workflows	Simple to install on a standard PHP server Built-in knowledge base for self-help
Needs a PHP and MySQL server to run Customization assumes familiarity with Symfony	Not open source Some options require paid licenses or the cloud plan
Self-hosted	Self-hosted, Hosted service
Open source	Closed source
License not stated	License not stated
Not stated if an account is needed	Not stated if an account is needed
Not stated if it works offline	Not stated if it works offline
Official website Full listing and sources Checked September 23, 2026	Official website Full listing and sources Checked September 23, 2026

Catalog facts only. Anything “not stated” is unconfirmed. Check full listings for details.