Alternatives to SolarWinds Incident Response
A hosted incident response service, formerly Squadcast, for alert handling, on-call schedules and escalations. The listings below can replace it for an important use case. Each note says what changes if you switch.
The original
SolarWinds Incident Response
A hosted incident response service, formerly Squadcast, for alert handling, on-call schedules and escalations.
Replacements
Listings that take over the same core job as SolarWinds Incident Response.
Better Stack
A hosted observability service combining uptime monitoring, logs, on-call alerts, incident management and status pages.
Better Stack combines on-call alerting and incident management with uptime monitoring, logs and status pages, and offers a freemium plan instead of per-user pricing.
PagerDuty
A hosted incident management and on-call platform that routes alerts to responders and automates response.
PagerDuty is a paid hosted on-call platform with over 750 integrations, incident handling from Slack or the IDE, and automation plus AI agents.
Rootly
A hosted incident management and on-call platform that runs incident response inside Slack and other chat tools.
Rootly is a paid hosted on-call and incident platform that runs response inside Slack, Teams or Google Chat and includes retrospectives and Opsgenie migration help.
Xurrent IMR
A hosted incident management and on-call alerting platform, formerly called Zenduty.
Xurrent IMR, formerly Zenduty, is a paid hosted platform with on-call schedules, escalation and playbooks, paging by phone, SMS, push, email, Slack and Teams.
OneUptime
An open-source platform for uptime monitoring, status pages, incidents, on-call alerting and observability.
OneUptime is an open-source Apache-2.0 platform with on-call alerting, monitoring and status pages that can be self-hosted instead of cloud only.
Also worth comparing
These listings name SolarWinds Incident Response as their own alternative, so the relationship runs both ways.
Keep
A self-hostable, open-source alert management platform that deduplicates, correlates and routes alerts.
SolarWinds Incident Response provides alert correlation and deduplication with on-call schedules and escalations, but it is cloud only and paid per user.
Prometheus Alertmanager
A server that deduplicates, groups and routes alerts from Prometheus to email, PagerDuty and other receivers.
SolarWinds Incident Response is a hosted paid service with alert deduplication plus on-call schedules and escalations, replacing a self-hosted open-source server.
Squadcast
Hosted incident response service that gathers alerts, runs on-call schedules and escalates incidents for engineering teams.
SolarWinds Incident Response is the renamed Squadcast, with the same alert correlation, on-call schedules and escalations, and it supports unlimited users on paid plans.
Similar software
Related functionality, not a direct replacement.
karma
A self-hosted web dashboard for viewing, grouping and silencing alerts from Prometheus Alertmanager.
Sentry
An error tracking and application performance monitoring service for developers, hosted or self-hosted.
Instatus
A hosted status page service with service monitoring, alerts and team incident handling.
StatusGator
A hosted service that monitors thousands of cloud status pages and alerts teams about outages.
