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About Syncro
Syncro puts remote monitoring and management, professional services automation and Microsoft 365 security into one platform for managed service providers and in-house IT departments. It covers endpoint management, patch management, ticketing and remote access.
Built-in AI automation is aimed at clearing repetitive service work, and a Syncro MCP server has been added. Pricing is a flat rate per technician, and a 14-day trial is available without a credit card.
Strengths
- RMM, PSA and ticketing in one platform
- Patch management and remote access included
- Flat per-technician pricing
- Trial without a credit card
Limitations
- Built for MSPs and IT departments, not individuals
- Trial signup asks for a business email
Details
- Pricing
- PaidFlat per-technician pricing with a free 14-day trial.
- License
- Proprietary
- Developer
- Syncro
- Platforms
- Web
- How it runs
- Hosted service
- Account
- Required
- Best suited for
- Managed service providers and small IT departments
- Categories
- Remote desktop, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to Syncro
Compare allSoftware that can replace Syncro for an important use case, and what changes if you switch.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Atera offers monitoring, ticketing and patching in one hosted tool with a built-in AI agent and mobile apps for iPhone and Android.
LogMeIn Resolve
An IT management platform combining remote support, device monitoring, patching, ticketing and mobile device management.
LogMeIn Resolve combines remote support, RMM, MDM and ticketing with patch management in one cloud console, sold as a subscription for IT teams and MSPs.
Pulseway
A remote monitoring and management service for workstations, servers and network devices, with mobile control.
Pulseway provides monitoring, remote control and patching with a free tier and mobile control, but ticketing, security and backup are paid add-ons.
Level
A hosted remote monitoring and management service for Windows, macOS and Linux devices.
Level covers patching, scripting and remote access for Windows, macOS and Linux with a free tier for 10 devices, but has no PSA or ticketing listed.
Tactical RMM
A self-hosted remote monitoring and management tool with agents for Windows, Linux and macOS.
Tactical RMM is free and self-hosted with remote desktop, scripting and Windows patching, but lacks PSA features and uses a source-available license.
Syncro as an alternative
Listings that name Syncro as an alternative.
ITFlow
A free, open-source, self-hosted system for client IT documentation, support tickets and invoicing.
Syncro is a paid hosted RMM and PSA with ticketing, patching and remote access, priced per technician rather than self-hosted.
Similar software
Related functionality, not necessarily a direct replacement.
Hudu
A hosted IT documentation platform for procedures, assets, passwords and network records.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
Spiceworks Cloud Help Desk
A hosted IT help desk for tracking, prioritizing and managing user support requests.
Action1
A cloud-based patch management service for Windows, macOS and Linux endpoints, free for 200 devices.
Splashtop
Commercial remote access and remote support software for controlling computers from other devices.
