Alternatives to Syncro
A hosted RMM and PSA platform combining endpoint management, ticketing and remote access for IT teams. The listings below can replace it for an important use case. Each note says what changes if you switch.
The original
Syncro
A hosted RMM and PSA platform combining endpoint management, ticketing and remote access for IT teams.
Replacements
Listings that take over the same core job as Syncro.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Atera offers monitoring, ticketing and patching in one hosted tool with a built-in AI agent and mobile apps for iPhone and Android.
LogMeIn Resolve
An IT management platform combining remote support, device monitoring, patching, ticketing and mobile device management.
LogMeIn Resolve combines remote support, RMM, MDM and ticketing with patch management in one cloud console, sold as a subscription for IT teams and MSPs.
Pulseway
A remote monitoring and management service for workstations, servers and network devices, with mobile control.
Pulseway provides monitoring, remote control and patching with a free tier and mobile control, but ticketing, security and backup are paid add-ons.
Level
A hosted remote monitoring and management service for Windows, macOS and Linux devices.
Level covers patching, scripting and remote access for Windows, macOS and Linux with a free tier for 10 devices, but has no PSA or ticketing listed.
Tactical RMM
A self-hosted remote monitoring and management tool with agents for Windows, Linux and macOS.
Tactical RMM is free and self-hosted with remote desktop, scripting and Windows patching, but lacks PSA features and uses a source-available license.
Also worth comparing
These listings name Syncro as their own alternative, so the relationship runs both ways.
ITFlow
A free, open-source, self-hosted system for client IT documentation, support tickets and invoicing.
Syncro is a paid hosted RMM and PSA with ticketing, patching and remote access, priced per technician rather than self-hosted.
Similar software
Related functionality, not a direct replacement.
Hudu
A hosted IT documentation platform for procedures, assets, passwords and network records.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
Spiceworks Cloud Help Desk
A hosted IT help desk for tracking, prioritizing and managing user support requests.
Action1
A cloud-based patch management service for Windows, macOS and Linux endpoints, free for 200 devices.
Splashtop
Commercial remote access and remote support software for controlling computers from other devices.
