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About FireHydrant
FireHydrant combines alerting, on-call scheduling and incident response in one hosted platform. Teams codify their response steps as automated runbooks, keep a service catalog of ownership and dependencies, and manage incidents from Slack or Microsoft Teams.
Status pages keep stakeholders informed during an outage, AI features produce updates and transcripts, and retrospectives help teams learn afterwards. A migration tool imports existing PagerDuty or Opsgenie configuration. It suits engineering teams that want incident management and paging in one service.
Strengths
- On-call, alerting and incident response in one service
- Automated runbooks and a service catalog
- Incident handling from Slack or Teams
- Migration tool for PagerDuty and Opsgenie configuration
Limitations
- Hosted only
- Pricing details are not published on the homepage
- Built for teams rather than individuals
Details
- Pricing
- FreemiumCan be started for free; paid options are sold with demos from the vendor.
- License
- Proprietary
- Developer
- FireHydrant
- Platforms
- Web
- How it runs
- Hosted service
- Account
- Required
- Works offline
- No
- Best suited for
- Engineering teams wanting on-call alerting and incident management together
- Categories
- Notifications & webhooks, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to FireHydrant
Compare allSoftware that can replace FireHydrant for an important use case, and what changes if you switch.
PagerDuty
A hosted incident management and on-call platform that routes alerts to responders and automates response.
PagerDuty offers more than 750 integrations and AI agents for incident work, but it is a paid service with no free plan, where FireHydrant offers a freemium tier.
incident.io
Hosted reliability platform combining on-call paging, incident response, AI root cause analysis and status pages.
incident.io also combines on-call, incident response and status pages with a free plan, and it adds AI-assisted root cause investigation for engineering teams.
Rootly
A hosted incident management and on-call platform that runs incident response inside Slack and other chat tools.
Rootly runs incident response from Slack, Microsoft Teams or Google Chat with on-call and retrospectives, but it is paid only, with no free plan like FireHydrant's.
Grafana Cloud IRM
A hosted incident response service combining on-call scheduling, alert routing and incident management in Grafana Cloud.
Grafana Cloud IRM adds Android and iOS apps and bills only for active users, but it is tied to Grafana Cloud and suits teams already using the Grafana stack.
ilert
A hosted alerting, on-call management and status page service for operations teams, made in Germany.
ilert is hosted in Germany with ISO 27001 and GDPR compliance and has mobile apps, but it is paid after the trial rather than freemium.
SolarWinds Incident Response
A hosted incident response service, formerly Squadcast, for alert handling, on-call schedules and escalations.
Squadcast focuses on alert correlation, deduplication and escalation paths with a 14-day trial, then charges per user, and it is now part of the SolarWinds product line.
Xurrent IMR
A hosted incident management and on-call alerting platform, formerly called Zenduty.
Xurrent IMR, formerly Zenduty, alerts by phone, SMS, push, email, Slack and Teams with playbooks, but it is a paid hosted service without a free plan.
Spike.sh
A hosted incident management and on-call service that alerts people by phone, SMS, WhatsApp and Slack.
Spike.sh is a simpler paid on-call service alerting by phone, SMS, WhatsApp and Slack with rule-based routing, without FireHydrant's runbooks, service catalog or retrospectives.
FireHydrant as an alternative
Listings that name FireHydrant as an alternative.
PagerTree
A hosted on-call scheduling and alert routing service for DevOps teams, with mobile apps.
FireHydrant combines on-call with runbooks, a service catalog and incident response, has a freemium tier, and offers migration tools for PagerDuty and Opsgenie.
Similar software
Related functionality, not necessarily a direct replacement.
Statuspage
Atlassian's hosted service for publishing status pages and notifying users about incidents and maintenance.
Better Stack
A hosted observability service combining uptime monitoring, logs, on-call alerts, incident management and status pages.
OneUptime
An open-source platform for uptime monitoring, status pages, incidents, on-call alerting and observability.
Prometheus Alertmanager
A server that deduplicates, groups and routes alerts from Prometheus to email, PagerDuty and other receivers.
Sentry
An error tracking and application performance monitoring service for developers, hosted or self-hosted.
