Spike.sh

A hosted incident management and on-call service that alerts people by phone, SMS, WhatsApp and Slack.

PaidProprietaryWeb

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About Spike.sh

Spike.sh receives alerts from monitoring systems and makes sure the right person hears about them. Teams set up on-call schedules and escalation policies, and alerts are delivered by phone call, SMS, WhatsApp and Slack.

Routing rules can act on an incident's title, severity or payload priority, for example calling everyone for a SEV1 or adding a specific responder. It suits small and mid-sized engineering teams that need round-the-clock alerting without a heavy setup.

Strengths

  • Alerts by phone, SMS, WhatsApp and Slack
  • Rule-based routing on title, severity and payload priority
  • On-call schedules and escalation policies

Limitations

  • Hosted service only
  • Paid after the trial period

Details

Pricing
PaidPaid service with a 14-day free trial that needs no credit card.
License
Proprietary
Developer
Spike.sh
Platforms
Web
How it runs
Hosted service
Account
Required
Works offline
No
Best suited for
Engineering teams that need on-call alerting and escalations
Last verified
Added
Provenance
Facts checked against the developer's own pages and store listings, 1 sources on file.

Alternatives to Spike.sh

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Software that can replace Spike.sh for an important use case, and what changes if you switch.

  • PagerDuty

    A hosted incident management and on-call platform that routes alerts to responders and automates response.

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    PagerDuty offers more than 750 integrations and AI agents for routine incident work, but it lacks the WhatsApp alerts that Spike.sh provides.

  • PagerTree

    A hosted on-call scheduling and alert routing service for DevOps teams, with mobile apps.

    PagerTree provides on-call escalation layers, push, SMS, voice and chat notifications and Android and iPhone apps, plus maintenance windows to pause alerts.

  • ilert

    A hosted alerting, on-call management and status page service for operations teams, made in Germany.

    ilert alerts via push, SMS, voice call and messengers, adds status pages and mobile apps, and is hosted in Germany with GDPR compliance.

  • Squadcast

    Hosted incident response service that gathers alerts, runs on-call schedules and escalates incidents for engineering teams.

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    Squadcast adds alert correlation and deduplication to on-call rotations and escalation paths, charged per user after a 14-day trial.

  • Xurrent IMR

    A hosted incident management and on-call alerting platform, formerly called Zenduty.

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    Xurrent IMR, formerly Zenduty, alerts by phone, SMS, push, email, Slack and Teams and adds playbooks, but no WhatsApp alerts are mentioned.

  • Grafana Cloud IRM

    A hosted incident response service combining on-call scheduling, alert routing and incident management in Grafana Cloud.

    Grafana Cloud IRM has a freemium tier, mobile apps and active-user billing, but it is tied to Grafana Cloud and suits Grafana stack users.

  • FireHydrant

    Hosted incident management platform with on-call alerting, runbooks, status pages and post-incident retrospectives.

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    FireHydrant adds runbooks, a service catalog and full incident response to on-call alerting, with a freemium tier instead of Spike.sh's trial.

  • Rootly

    A hosted incident management and on-call platform that runs incident response inside Slack and other chat tools.

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    Rootly centres incident response in Slack, Microsoft Teams or Google Chat with on-call scheduling and retrospectives, and offers migration help for Opsgenie users.

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