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1 more ways to get Quick Assist
Other download sites
Run by third parties, not by Microsoft. Prefer the official page above when it works.
About Quick Assist
Quick Assist lets one person share their Windows or macOS device with another over the internet. The helper can view the display, draw annotations on it or take full control to troubleshoot problems and walk the user through fixes on their own machine.
It is aimed at support staff and at anyone helping friends or family with a computer. Microsoft distributes it through the Microsoft Store and warns that users should only allow trusted helpers to connect, since tech support scammers misuse remote help tools.
Strengths
- Free and made by Microsoft
- View-only, annotation or full control modes
- Works with Windows 10 and 11 as well as macOS
Limitations
- Basic feature set compared with commercial remote support tools
- Commonly abused by tech support scammers, so users must trust the helper
Details
- Pricing
- FreeFree from Microsoft.
- License
- Proprietary
- Developer
- Microsoft
- Platforms
- Windows, macOS
- How it runs
- Downloadable app
- Works offline
- No
- Best suited for
- Quick one-off remote help between two Windows or Mac users
- Categories
- Remote desktop, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to Quick Assist
Compare allSoftware that can replace Quick Assist for an important use case, and what changes if you switch.
TeamViewer
Remote access and remote support across desktop and mobile platforms.
TeamViewer adds Linux and mobile support sessions and works through NAT without setup, but commercial use needs a paid licence.
AnyDesk
Fast remote desktop tool with low latency and simple session codes.
AnyDesk offers low-latency sessions with simple codes on Windows, macOS, Linux and mobile, requiring a paid licence for commercial use.
HelpWire
A free remote support service for connecting to and controlling Windows, macOS and Linux computers.
HelpWire is a free on-demand support service that adds Linux alongside Windows and macOS, but publishes few details about how it works.
RustDesk
An open-source remote desktop tool you can point at your own relay server instead of somebody else’s cloud.
RustDesk is open source under AGPL-3.0, supports Linux and Android, and can run through your own relay server instead of a vendor's.
HopToDesk
Free, open-source remote desktop tool with end-to-end encryption, file transfer and live chat.
HopToDesk is free and open source with end-to-end encryption, file transfer and chat, and runs on Linux and mobile as well.
Chrome Remote Desktop
Google's free remote desktop service for reaching and controlling your computers from a web browser.
Chrome Remote Desktop is free and works in a web browser across operating systems, but requires a Google account.
Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs.
Zoho Assist adds unattended access and supports mobile and Chromebook devices, but is a business cloud service requiring a Zoho account.
Dayon!
An open-source Java remote assistance tool for watching and controlling a family member's or friend's computer.
Dayon! is an open-source Java tool for helping family and friends with no network setup, though it streams only a grayscale image.
Similar software
Related functionality, not necessarily a direct replacement.
Windows App
Microsoft's remote desktop client for connecting to Windows PCs, Remote Desktop Services and cloud desktops.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
AnyViewer
Remote desktop software from AOMEI for accessing and supporting computers from a PC, Mac or phone.
UltraViewer
A lightweight Windows remote desktop tool for supporting clients by controlling their computer.
