Alternatives to Xurrent IMR

A hosted incident management and on-call alerting platform, formerly called Zenduty. The listings below can replace it for an important use case. Each note says what changes if you switch.

  • Xurrent IMR

    A hosted incident management and on-call alerting platform, formerly called Zenduty.

    PaidProprietaryWeb

Replacements

Listings that take over the same core job as Xurrent IMR.

  • PagerDuty

    A hosted incident management and on-call platform that routes alerts to responders and automates response.

    PaidProprietaryWeb

    PagerDuty is also hosted and paid, offering more than 750 integrations and automation with AI agents, which small teams may not need.

  • incident.io

    Hosted reliability platform combining on-call paging, incident response, AI root cause analysis and status pages.

    FreemiumProprietaryWeb

    incident.io adds status pages and AI-assisted root cause investigation and has a free plan to start, while remaining hosted only.

  • Rootly

    A hosted incident management and on-call platform that runs incident response inside Slack and other chat tools.

    PaidProprietaryWeb

    Rootly is a paid hosted platform that runs incident response inside Slack, Microsoft Teams or Google Chat, and adds retrospectives alongside on-call scheduling.

  • FireHydrant

    Hosted incident management platform with on-call alerting, runbooks, status pages and post-incident retrospectives.

    FreemiumProprietaryWeb

    FireHydrant has a freemium plan, adds runbooks, a service catalog and status pages, and includes a migration tool for PagerDuty and Opsgenie configuration.

  • Grafana Cloud IRM

    A hosted incident response service combining on-call scheduling, alert routing and incident management in Grafana Cloud.

    FreemiumProprietaryAndroidiOSWeb

    Grafana Cloud IRM is freemium with mobile apps and bills only active users, but it is tied to Grafana Cloud and suits teams on that stack.

  • ilert

    A hosted alerting, on-call management and status page service for operations teams, made in Germany.

    PaidProprietaryAndroidiOSWeb

    ilert adds status pages and is hosted in Germany with ISO 27001 and GDPR compliance, alerting via push, SMS, voice and messengers, paid after a trial.

  • OneUptime

    An open-source platform for uptime monitoring, status pages, incidents, on-call alerting and observability.

    FreemiumOpen sourceWebSelf-hosted

    OneUptime is open source under Apache-2.0 and can be self-hosted, combining on-call alerting with monitoring and status pages, but it takes effort to run yourself.

  • SolarWinds Incident Response

    A hosted incident response service, formerly Squadcast, for alert handling, on-call schedules and escalations.

    PaidProprietaryWeb

    SolarWinds Incident Response, formerly Squadcast, adds alert correlation and deduplication and supports unlimited users on paid plans, but is priced per user after the trial.

Also worth comparing

These listings name Xurrent IMR as their own alternative, so the relationship runs both ways.

  • Keep

    A self-hostable, open-source alert management platform that deduplicates, correlates and routes alerts.

    FreeOpen sourceWebSelf-hosted

    Xurrent IMR is a paid hosted platform that adds phone, SMS and push paging with on-call schedules and playbooks, with no self-hosted option.

  • PagerTree

    A hosted on-call scheduling and alert routing service for DevOps teams, with mobile apps.

    PaidProprietaryAndroidiOSWeb

    Xurrent IMR, formerly Zenduty, alerts by phone, SMS, push, email, Slack and Teams and adds playbooks for incident coordination.

  • Spike.sh

    A hosted incident management and on-call service that alerts people by phone, SMS, WhatsApp and Slack.

    PaidProprietaryWeb

    Xurrent IMR, formerly Zenduty, alerts by phone, SMS, push, email, Slack and Teams and adds playbooks, but no WhatsApp alerts are mentioned.

Similar software

Related functionality, not a direct replacement.