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About NetSupport Manager
NetSupport Manager lets a Windows control machine view and operate remote computers running Windows, Mac, Linux and other systems. It shows thumbnails of many remote machines at once and lets you move between them much like a KVM switch. Other features include file transfer, chat, and hardware and software inventory.
Remote control is also possible from iOS and Android devices. The software must be installed on both the control and client machines before use, and Mac and Linux clients support fewer features. It suits IT teams supporting many desktops.
Strengths
- Thumbnail view of many remote machines at once
- File transfer, chat and hardware and software inventory
- Controls Windows, Mac and Linux clients
- Remote control from iOS and Android devices
Limitations
- Must be installed on both control and client machines
- Fewer features for Mac and Linux clients
- Commercial product aimed at organisations
Details
- Pricing
- PaidCommercial software; prices are not listed in the research.
- License
- Proprietary
- Developer
- NetSupport
- Platforms
- Windows, macOS, Linux, Android, iOS
- How it runs
- Downloadable app
- Best suited for
- IT teams managing and supporting many computers on a network
- Categories
- Remote desktop, IT administration
- Last verified
- Added
- Provenance
- Facts checked against the developer's own pages and store listings, 1 sources on file.
Alternatives to NetSupport Manager
Compare allSoftware that can replace NetSupport Manager for an important use case, and what changes if you switch.
Radmin
Windows remote control software for IT staff supporting and administering computers on a network.
Radmin is paid Windows-only remote control for IT staff, fast over low bandwidth with AES-256 encryption, but lacks Mac, Linux and mobile control.
LiteManager
Remote administration and remote desktop software with a free edition for up to 30 computers.
LiteManager offers remote administration free for up to 30 computers, with a self-hosted server and classroom features, though it centres on Windows.
MeshCentral
A self-hosted remote monitoring and management server with web-based remote desktop, terminal and file transfer for every machine you run an agent on.
MeshCentral is a free Apache-2.0 self-hosted server with web-based remote desktop, terminal and files, with no per-device licensing but real setup work.
Remote Utilities
Remote desktop software for Windows with unattended access, cloud relay or a self-hosted server.
Remote Utilities offers a one-time licence and an optional self-hosted relay, with Windows as the main platform and newer agents elsewhere.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
ScreenConnect provides attended and unattended support for Windows, Mac and Linux as a paid cloud or on-premises product for help desks and MSPs.
TeamViewer
Remote access and remote support across desktop and mobile platforms.
TeamViewer connects through NAT and firewalls across desktop and mobile without network setup, with a freemium model requiring payment for commercial use.
ISL Online
Commercial remote desktop software for customer support and unattended access to remote computers.
ISL Online is a paid support tool with unlimited unattended computers, end-to-end encryption and bulk deployment, focused on customer support over the internet.
Veyon
Open-source classroom management software for watching, controlling and sharing content with student computers.
Veyon is free GPL-2.0 software for monitoring and controlling Windows and Linux machines on your own network, built mainly for classrooms.
Similar software
Related functionality, not necessarily a direct replacement.
ManageEngine Endpoint Central
Unified endpoint management suite for patching, software deployment, remote troubleshooting and securing desktops, servers and mobiles.
Pulseway
A remote monitoring and management service for workstations, servers and network devices, with mobile control.
Tactical RMM
A self-hosted remote monitoring and management tool with agents for Windows, Linux and macOS.
Level
A hosted remote monitoring and management service for Windows, macOS and Linux devices.
Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs.
