Alternatives to Grafana Cloud IRM

A hosted incident response service combining on-call scheduling, alert routing and incident management in Grafana Cloud. The listings below can replace it for an important use case. Each note says what changes if you switch.

Replacements

Listings that take over the same core job as Grafana Cloud IRM.

  • PagerDuty

    A hosted incident management and on-call platform that routes alerts to responders and automates response.

    PaidProprietaryWeb

    PagerDuty works independently of any monitoring stack with more than 750 integrations, but it is a paid hosted service and places heavy emphasis on AI features.

  • incident.io

    Hosted reliability platform combining on-call paging, incident response, AI root cause analysis and status pages.

    FreemiumProprietaryWeb

    incident.io combines on-call, incident response and status pages with a free plan and AI-assisted root cause investigation, without being tied to Grafana Cloud.

  • FireHydrant

    Hosted incident management platform with on-call alerting, runbooks, status pages and post-incident retrospectives.

    FreemiumProprietaryWeb

    FireHydrant adds runbooks, a service catalog and retrospectives to on-call alerting, is not tied to Grafana Cloud, but does not publish pricing on its homepage.

  • Rootly

    A hosted incident management and on-call platform that runs incident response inside Slack and other chat tools.

    PaidProprietaryWeb

    Rootly runs incidents from Slack, Microsoft Teams or Google Chat with on-call scheduling and retrospectives, but it is paid only and has no mobile apps mentioned.

  • ilert

    A hosted alerting, on-call management and status page service for operations teams, made in Germany.

    PaidProprietaryAndroidiOSWeb

    ilert offers on-call, status pages and push, SMS and voice alerts with mobile apps, hosted in Germany with GDPR compliance, but it is paid after the trial.

  • PagerTree

    A hosted on-call scheduling and alert routing service for DevOps teams, with mobile apps.

    PaidProprietaryAndroidiOSWeb

    PagerTree provides on-call schedules with escalation layers and Android and iPhone apps, independent of Grafana, but it is paid and lacks incident management features beyond alerting.

  • Squadcast

    Hosted incident response service that gathers alerts, runs on-call schedules and escalates incidents for engineering teams.

    PaidProprietaryWeb

    Squadcast offers alert deduplication, on-call rotations and escalation paths, charged per user after a 14-day trial, and is now part of the SolarWinds product line.

  • OneUptime

    An open-source platform for uptime monitoring, status pages, incidents, on-call alerting and observability.

    FreemiumOpen sourceWebSelf-hosted

    OneUptime is open source under Apache-2.0 and can be self-hosted, combining on-call, monitoring, status pages and observability, though running it yourself takes effort.

Also worth comparing

These listings name Grafana Cloud IRM as their own alternative, so the relationship runs both ways.

  • Spike.sh

    A hosted incident management and on-call service that alerts people by phone, SMS, WhatsApp and Slack.

    PaidProprietaryWeb

    Grafana Cloud IRM has a freemium tier, mobile apps and active-user billing, but it is tied to Grafana Cloud and suits Grafana stack users.

Similar software

Related functionality, not a direct replacement.