Alternatives to Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs. The listings below can replace it for an important use case. Each note says what changes if you switch.
The original
Zoho Assist
Cloud-based remote support and unattended access software for IT teams, help desks and MSPs.
Replacements
Listings that take over the same core job as Zoho Assist.
TeamViewer
Remote access and remote support across desktop and mobile platforms.
TeamViewer covers Windows, macOS, Linux, Android and iOS with support sessions through NAT and firewalls, but commercial use needs a paid licence and it has no web client.
ScreenConnect
Remote support and remote access software from ConnectWise, available as a cloud service or on-premises.
ScreenConnect from ConnectWise offers attended support and unattended access as a cloud service or on-premises, but it is paid only and lacks the mobile platforms Zoho Assist lists.
AnyDesk
Fast remote desktop tool with low latency and simple session codes.
AnyDesk runs on desktop and mobile platforms with low latency and simple session codes, drops the Zoho account requirement, and needs a paid licence for commercial use.
Splashtop
Commercial remote access and remote support software for controlling computers from other devices.
Splashtop provides attended and unattended support for help desks and MSPs with an on-premises enterprise version, but it is paid with no free plan and lists only Windows and macOS.
ISL Online
Commercial remote desktop software for customer support and unattended access to remote computers.
ISL Online targets support teams with unlimited unattended computers, end-to-end encryption and RDP and SSH access, but it has no free plan beyond the trial.
RustDesk
An open-source remote desktop tool you can point at your own relay server instead of somebody else’s cloud.
RustDesk is AGPL-3.0 open source and lets you run your own relay server instead of a hosted cloud, though some management features need the paid Pro server.
Remote Utilities
Remote desktop software for Windows with unattended access, cloud relay or a self-hosted server.
Remote Utilities sells a one-time licence instead of a subscription and offers an optional self-hosted relay server, though Windows remains its main platform.
Iperius Remote
Remote desktop and remote support software for Windows, macOS, Linux and mobile devices.
Iperius Remote adds end-to-end encryption, 2FA, session recording and rebranding for support companies, is free for personal use and needs a paid licence commercially.
Also worth comparing
These listings name Zoho Assist as their own alternative, so the relationship runs both ways.
Getscreen.me
A browser-based remote desktop service for controlling and supporting computers from any web browser.
Zoho Assist is a cloud support service for help desks with web-based sessions and mobile support, but requires a Zoho account and has no self-hosted option.
Quick Assist
A Microsoft app for sharing a Windows or macOS screen with a helper over a remote connection.
Zoho Assist adds unattended access and supports mobile and Chromebook devices, but is a business cloud service requiring a Zoho account.
Similar software
Related functionality, not a direct replacement.
MeshCentral
A self-hosted remote monitoring and management server with web-based remote desktop, terminal and file transfer for every machine you run an agent on.
LogMeIn Resolve
An IT management platform combining remote support, device monitoring, patching, ticketing and mobile device management.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Pulseway
A remote monitoring and management service for workstations, servers and network devices, with mobile control.
