Alternatives to ITFlow
A free, open-source, self-hosted system for client IT documentation, support tickets and invoicing. The listings below can replace it for an important use case. Each note says what changes if you switch.
The original
ITFlow
A free, open-source, self-hosted system for client IT documentation, support tickets and invoicing.
Replacements
Listings that take over the same core job as ITFlow.
Hudu
A hosted IT documentation platform for procedures, assets, passwords and network records.
Hudu moves client documentation, assets and passwords to a paid proprietary hosted service, without the built-in invoicing.
Syncro
A hosted RMM and PSA platform combining endpoint management, ticketing and remote access for IT teams.
Syncro is a paid hosted RMM and PSA with ticketing, patching and remote access, priced per technician rather than self-hosted.
GLPI
An open-source IT service management suite with help desk, asset inventory and CMDB.
GLPI is an open-source self-hosted help desk with asset inventory and CMDB, built for a single organisation's IT rather than billing clients.
iTop
An open-source web application for IT service management and configuration management databases.
iTop is a free open-source self-hosted ITSM and CMDB with low-code customisation, lacking ITFlow's invoicing.
i-doit
A CMDB and IT documentation platform for recording hardware, software, networks and their relationships.
i-doit provides a detailed CMDB and IT documentation with compliance add-ons, but most material is in German and extras are paid.
Similar software
Related functionality, not a direct replacement.
Atera
A hosted IT management platform combining remote monitoring, ticketing, patch management and AI agents.
Snipe-IT
An open-source, self-hosted IT asset management system written in PHP, with optional paid hosting.
Passwork
A self-hosted password and secrets manager for businesses with role-based access and audit trails.
Teampass
A self-hosted, open-source password manager for teams with folder-level access control and audit trails.
osTicket
A long-established open source support ticketing system that you host on your own server.